A framework agreement is a general term for agreements with suppliers which sets out the terms and conditions under which specific purchases (call-offs) can be made throughout the term of the agreement. Procure Plus frameworks are tendered through the OJEU process and are generally used by Social Housing Providers to purchase services related to their housing and amenity works. After a competitive tender process, the framework agreement is signed by Procure Plus and the successful suppliers setting out the pricing, terms, quality and in some cases quantity of works to be undertaken. Procure Plus then grants a licence to the Social Housing Provider or Customer wishing to purchase the supply of goods or services covered by the framework entitling them to use the framework deal. Finally, an ‘underlying contract’ which forms part of the framework agreement, is agreed and signed between the SHP / Customer and Supplier to provide the contractual link between them. Depending on the type of supply, frameworks can run for up to four years and an underlying contracts can be placed at any time during the framework term, with a maximum duration the same length as the framework agreement.